FAQ

Is it possible to return the artwork?

Yes, you are entitled to return the artwork within 14 days. You must first contact us beforehand.

Is it possible to see the artwork in person?

Even though Artsitellar doesn’t have a physical gallery space, some artworks can be seen in person. Please contact us if you are interested in seeing a specific artwork

Do you provide advisory and consulting services?

Artistellar does offer consulting or art advisory services. Please contact us her (link to let’s talk art’ page) we can provide a tailor made service based on your requests, whether it’s building or expanding your collection, looking for investment or having an interior design project.

Is shipping included in the price of the artwork?

Yes, it is! No extra cost. 

Do you ship worldwide?

We do ship worldwide but we don’t take responsibility for any tax & costumes (please be aware of your country’s regulations).

United Kingdom

VAT for artworks being imported into the UK is charged at 5% of the declared value of the artwork. This includes artworks imported into the UK from the EU. Customs duty is not applied to artworks entering the UK.

Europe

Customs duty for artworks being imported into Europe is charged at between 4-20% of the declared value of the artwork, depending on your country. Contact your country’s customs office for more details. Intra-EU orders are excluded from customs duties.

United States

For artworks valued up to $2,500 being imported into the US, you won’t need to pay customs duties. For artworks over $2,500, a specialist broker will need to process the artwork through customs clearance. In this case, a minimal fee is due.

Australia

Customs duty for artworks being imported into Australia is charged at 10% of the declared value of the artwork.

Does the painting come with authenticity certificate?

Each painting is accompanied by an authenticity certificate issued by the artist.